800 N Union St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Debbie J
Michael was very professional and polite. He was very efficient and got the job done.
Customer service response - Thank you for your wonderful review, Debbie! We're pleased to hear that Michael was professional, polite, and efficient in completing the job.
Sears Home Services on December 19, 2024
Nicole R
Very Knowledgeable and kind. Highly recommend.
Customer service response - Thank you for your wonderful review, Nicole! We're glad to hear you found our service knowledgeable and kind, and we appreciate your recommendation.
Sears Home Services on December 05, 2024
Stefanie S
The service was professional and efficient. I will definitely use their services again if needed.
Customer service response - Thank you for your wonderful review, Stefanie! We're glad to hear you found our service professional and efficient, and we look forward to assisting you again in the future.
Sears Home Services on November 19, 2024
Paula H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
Jason E
Customer service response - Hi Jason, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 24, 2024
Deb B
Excellent job!
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
Eric B
Quick, experienced and provided the best service of anyone that been envolved.
Customer service response - Thank you for your wonderful review! We're delighted to hear that you received quick and exceptional service from our team.
Sears Home Services on October 10, 2024
Laura S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 07, 2024
Diana S
The technician was very experienced and repairs done quickly. However, the process to get the right parts and service dates scheduled was a complete joke. Sears customer No service is incredibly inefficient. It would be nice to speak with someone in the USA.
Customer service response - Thank you for your feedback, Diana. We're glad to hear the technician was experienced and efficient, and we apologize for any inconvenience you faced with our service scheduling process.
Sears Home Services on September 28, 2024
JaLayne S
Once the parts were available, the Service Technician was very professional and quickly removed the defective parts and installed the new components. The unit appears to be functioning properly now, but will take some time to cool down to the programmed temperature. The Technician left the area well policed and clean. Unfortunately, after over 24 hours the unit is still not cooling. Unsatisfactory!
Customer service response - Thank you for highlighting the professionalism and efficiency of our service technician. We're pleased to hear your unit is functioning properly and appreciate your patience during the cooling process.
Sears Home Services on July 28, 2024
