800 N Union St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deb B
Excellent job!
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
Eric B
Quick, experienced and provided the best service of anyone that been envolved.
Customer service response - Thank you for your wonderful review! We're delighted to hear that you received quick and exceptional service from our team.
Sears Home Services on October 10, 2024
Laura S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 07, 2024
Diana S
The technician was very experienced and repairs done quickly. However, the process to get the right parts and service dates scheduled was a complete joke. Sears customer No service is incredibly inefficient. It would be nice to speak with someone in the USA.
Customer service response - Thank you for your feedback, Diana. We're glad to hear the technician was experienced and efficient, and we apologize for any inconvenience you faced with our service scheduling process.
Sears Home Services on September 28, 2024
JaLayne S
Once the parts were available, the Service Technician was very professional and quickly removed the defective parts and installed the new components. The unit appears to be functioning properly now, but will take some time to cool down to the programmed temperature. The Technician left the area well policed and clean. Unfortunately, after over 24 hours the unit is still not cooling. Unsatisfactory!
Customer service response - Thank you for highlighting the professionalism and efficiency of our service technician. We're pleased to hear your unit is functioning properly and appreciate your patience during the cooling process.
Sears Home Services on July 28, 2024
Kim K
Very knowledgeable and proficient. He explained everything thoroughly.
Customer service response - Thank you for your kind words! We're glad to hear you were satisfied with our service and our efforts to keep you informed.
Sears Home Services on July 15, 2024
Joe B
He knew what he was doing and went above fixing the dryer.
Customer service response - Thank you for acknowledging our technician's expertise and dedication. We're thrilled he exceeded your expectations.
Sears Home Services on July 02, 2024
Ron C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
Justin H
Customer service response - A big thank you, Justin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Gary
Randy was very friendly and knowledgeable.
Customer service response - Thank you for the positive review; we're thrilled to hear that you had a great experience with Randy's friendly and knowledgeable service.
Sears Home Services on June 11, 2024
