800 N Union St Reviews

Read reviews from customers who used our services at 800 N Union St


Total reviews

91


Average Rating

4.4/5

October 11, 2024
Overall rating

Quick, experienced and provided the best service of anyone that been envolved.

Eric B,

Customer service response - Thank you for your wonderful review! We're delighted to hear that you received quick and exceptional service from our team.

Sears Home Services on 1728607128283

October 07, 2024
Overall rating

Laura S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1728351888287

September 28, 2024
Overall rating

The technician was very experienced and repairs done quickly. However, the process to get the right parts and service dates scheduled was a complete joke. Sears customer No service is incredibly inefficient. It would be nice to speak with someone in the USA.

Diana S,

Customer service response - Thank you for your feedback, Diana. We're glad to hear the technician was experienced and efficient, and we apologize for any inconvenience you faced with our service scheduling process.

Sears Home Services on 1727582569683

July 28, 2024
Overall rating

Once the parts were available, the Service Technician was very professional and quickly removed the defective parts and installed the new components. The unit appears to be functioning properly now, but will take some time to cool down to the programmed temperature. The Technician left the area well policed and clean. Unfortunately, after over 24 hours the unit is still not cooling. Unsatisfactory!

JaLayne S,

Customer service response - Thank you for highlighting the professionalism and efficiency of our service technician. We're pleased to hear your unit is functioning properly and appreciate your patience during the cooling process.

Sears Home Services on 1722176964099

July 15, 2024
Overall rating

Very knowledgeable and proficient. He explained everything thoroughly.

Kim K,

Customer service response - Thank you for your kind words! We're glad to hear you were satisfied with our service and our efforts to keep you informed.

Sears Home Services on 1721104912025

July 02, 2024
Overall rating

He knew what he was doing and went above fixing the dryer.

Joe B,

Customer service response - Thank you for acknowledging our technician's expertise and dedication. We're thrilled he exceeded your expectations.

Sears Home Services on 1719919522815

June 30, 2024
Overall rating

Ron C,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1719796769744

June 16, 2024
Overall rating

Justin H,

Customer service response - A big thank you, Justin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718592945785

June 11, 2024
Overall rating

Randy was very friendly and knowledgeable.

Gary,

Customer service response - Thank you for the positive review; we're thrilled to hear that you had a great experience with Randy's friendly and knowledgeable service.

Sears Home Services on 1718156140684

May 31, 2024
Overall rating

My service man was so very pleasant and he did a wonderful job. I am very pleased.

Diane B,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again.

Sears Home Services on 1717137442636

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