800 N Union St Reviews
Showing most recent reviews from verified customers of Sears Home Services
JaLayne S
Once the parts were available, the Service Technician was very professional and quickly removed the defective parts and installed the new components. The unit appears to be functioning properly now, but will take some time to cool down to the programmed temperature. The Technician left the area well policed and clean. Unfortunately, after over 24 hours the unit is still not cooling. Unsatisfactory!
Customer service response - Thank you for highlighting the professionalism and efficiency of our service technician. We're pleased to hear your unit is functioning properly and appreciate your patience during the cooling process.
Sears Home Services on July 28, 2024
Kim K
Very knowledgeable and proficient. He explained everything thoroughly.
Customer service response - Thank you for your kind words! We're glad to hear you were satisfied with our service and our efforts to keep you informed.
Sears Home Services on July 15, 2024
Joe B
He knew what he was doing and went above fixing the dryer.
Customer service response - Thank you for acknowledging our technician's expertise and dedication. We're thrilled he exceeded your expectations.
Sears Home Services on July 02, 2024
Ron C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
Justin H
Customer service response - A big thank you, Justin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Gary
Randy was very friendly and knowledgeable.
Customer service response - Thank you for the positive review; we're thrilled to hear that you had a great experience with Randy's friendly and knowledgeable service.
Sears Home Services on June 11, 2024
Diane B
My service man was so very pleasant and he did a wonderful job. I am very pleased.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again.
Sears Home Services on May 31, 2024
aaron H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 23, 2024
DJ86 (
Sharp, pleasant, well mannered young man who figured out the problem with our out of Warranty GE refrigerator and fixed it quick. And was only half the price of the clueless Angie’s list guy who we wasted our money on previously!
Customer service response - Thank you for acknowledging our technician's skill and manners, we're thrilled to have surpassed your expectations at a great value. We appreciate your review and look forward to serving you again.
Sears Home Services on May 21, 2024
AL T
I was very impressed with the service from Sears, the price of the repair was very reasonable. The technician was very friendly and did a great job.
Customer service response - We're thrilled to hear of your positive experience, from our price to the technician's friendliness and expertise. Thank you for taking the time to review us!
Sears Home Services on March 13, 2024
