800 N Union St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elaine S
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 11, 2024
Elke H
Absolutely wonderful guy!
Customer service response - Thank you for your kind review! We appreciate your positive feedback and are glad to hear that you had a great experience with our service.
Sears Home Services on February 08, 2024
Dana K
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Brian T
Cheryl N
All of the above topics were very positive.
Bob A
The lead time to get spare parts forced us to be without our unit for 3 weeks. The technician was first class.
Michele B
Alex listened to my concerns and addressed them quickly. Top notch service.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Alex provided top-notch service by addressing your concerns promptly. We appreciate your feedback.
Sears Home Services on January 16, 2024
David H
He hasn't arrived a you are asking for feedback, what's up?
Customer service response - We're really sorry to hear about your experience, David. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on January 12, 2025
William E
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on December 05, 2024
Dennis I
The technician did a good job and he came with a trainee. They came with two trucks. Neither truck had the switch on it that was needed to repair our range top. However, we had ordered the part in advance and thought it was the wrong one. We were going to return the part. But it turned out. The technician was able to use it. Thank goodness, we had ordered the part in advance
Customer service response - Thank you for your feedback, Dennis. We're glad to hear the technician did a good job and that the part you ordered in advance was useful for the repair.
Sears Home Services on September 21, 2024
