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800 N Union St Reviews
Read reviews from customers who used our services at 800 N Union St
Total reviews
91
Average Rating
4.4/5
I was scheduled for service for my washing machine yesterday. I got 10 emails reminding me of the appointment ... YES 10! Yesterday at 7:42 a.m. I received my last "reminder" email "YOUR APPOINTMENT IS TODAY" AT 11:30 I contacted them to find out an approximate time the tech would be out. I was told it would be Monday! What a joke I better not be charged a service call for a no call no show. I'm sure they won't come Monday either. HORRIBLE , HORRIBLE!! NEEDS A O STAR RATING.
paula L,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720412465592
