1999 Memorial Dr - Ste 2 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kyric A
Fast, informative, on time, friendly, cleaned up after repair.
Customer service response - Thank you for your positive feedback, Kyric! We're glad to hear you appreciated our fast, informative, and friendly service.
Sears Home Services on October 27, 2024
Nancy N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 17, 2024
Linda B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 14, 2024
Bev B
Very efficient, very Profesional, very knowledgeable and very likeable. Thank you!
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our efficient and professional service.
Sears Home Services on October 02, 2024
lynda O
My repair man was pleasant and knowledgeable; however, this is my last time using Sears which does not even have a central office. It was Hell for me to finally work my way through the many options to reach a live person. I spent over an hour and one half to finally talk with someone who was not even assigned to customer service (there is none.) I am 81, and was disgusted. From now on, I will engage another entity to service my appliances; I am so done with Sears.
Customer service response - Thank you for acknowledging the repairman's efforts. We apologize for the difficulties you faced in reaching us and appreciate your feedback as it helps us improve our service.
Sears Home Services on September 21, 2024
Stephanie J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 19, 2024
Ed R
Bob was very professional and very helpful and efficient and friendly
Customer service response - Thank you for your positive feedback about Bob's professionalism and friendliness. We're delighted to hear you had a great experience with our service!
Sears Home Services on August 21, 2024
Molly M
Very professional and very friendly.
Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service professional and friendly.
Sears Home Services on August 21, 2024
Dave W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 13, 2024
Bill H
Scott provided quick troubleshooting, scheduled parts order, and installed quickly on the return trip. He's a friendly guy and showed up when he said he would, despite our flooded neighborhood. Glad to have him!
Customer service response - Thank Le for recognizing Scott's dedication and effort, even under challenging conditions. We're thrilled to hear about your positive experience with our service.
Sears Home Services on July 15, 2024
