364 Swanton Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gail M
Very pleasant and knowledgeable. Thank you
Customer service response - Thank you for your 5-star review, Gail! We're glad to hear you found our service pleasant and knowledgeable.
Sears Home Services on May 22, 2025
Jayne A
Very polite and very knowledgeable. Felt comfortable with him helping me discover what made my fridge die.
Customer service response - Thank you for your 5-star review, Jayne! We're glad to hear you felt comfortable with our polite and knowledgeable service.
Sears Home Services on May 22, 2025
Kacy L
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 20, 2025
Louis L
Very satisfied. The tech were the best friendly. Knowledgeable. Found the problem quickly. Would not hesitate to use them again . I'd give them a ten out of ten .very pleased.
Customer service response - Thank you for your 5-star review, Louis! We're glad to hear our tech was friendly, knowledgeable, and quickly found the problem. We look forward to assisting you again!
Sears Home Services on May 13, 2025
Debra A
Jeffrey is very friendly and respectful
Customer service response - Thank you for your 5-star review, Debra! We're glad to hear Jeffrey was friendly and respectful.
Sears Home Services on May 07, 2025
Seth A
Tom evaluated our dryer problem quickly and professionally. He knew what the problem was as soon as he saw our model of GE dryer and after taking it apart, showed me exactly what was wrong. He fixed it quickly and provided some advice for replacement options for my washer and dryer if problems came up again in the future.
Customer service response - Thank you for your 5-star review, Seth! We're glad to hear Tom evaluated and fixed your dryer problem quickly and professionally, and provided helpful advice for future replacements.
Sears Home Services on April 29, 2025
Suzanne T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 17, 2025
Gaushey A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 03, 2025
Jed D
The service provided was professional, and exceeded expectations in terms of how fast the service was provided
Customer service response - Thank you for your 5-star review, Jed! We're happy to hear our professional service exceeded your expectations in speed.
Sears Home Services on March 31, 2025
Emily W
Tom arrived punctually and was incredibly helpful, friendly, and professional. He diagnosed the issue with my fridge, gave me options, and I never felt pressured to decide on what to do. (I should note that Sears sets up an automated scheduling process that notifies the customer via text more accurately when the repair person will arrive. Otherwise, it’s a fairly vague window of 8-5 on the day of service. Watch your text messages!)
Customer service response - Thank you for your 5-star review, Emily! We're glad to hear Tom was punctual, helpful, and professional, and we appreciate your feedback on our scheduling process.
Sears Home Services on March 18, 2025
