364 Swanton Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda S
Bill R
Bruce K
Patrick M
My induction range is happy again, just in time for Thanksgiving.
Amosandpaula H
Tom provided efficient and professional service.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Tom's efficient and professional service.
Sears Home Services on January 16, 2024
Charlene B
Very polite only took him a few minutes and fixed it
Customer service response - We're happy to hear the repair was quick and the technician was polite, Charlene. Thank you for your feedback.
Sears Home Services on April 13, 2025
Robert F
Sears scheduling did a very poor job. I change the date of the appointment and they never change it in the system.
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 29, 2024
Heather C
My installer caused a fire and then reschedule 3 different times. Never showing up. Hotpoint delivered me a new dryer.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 09, 2025
Besima K
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on September 30, 2024
Persephone L
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on September 26, 2024