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364 Swanton Rd Reviews
Read reviews from customers who used our services at 364 Swanton Rd
Total reviews
98
Average Rating
4.5/5
Bill R,
Bruce K,
My induction range is happy again, just in time for Thanksgiving.
Patrick M,
Tom provided efficient and professional service.
Amosandpaula H,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Tom's efficient and professional service.
Sears Home Services on 1705465578496
Scott arrived on time after calling me when en route. He identified the issue relatively quickly, or at least, his guess is as good as mine, and the bottom line remains the same. For a service call to just have it confirmed that the appliance is pretty much shot I found it rather costly. Especially since not a single screw or bolt was turned and no fancy diagnostic tool applied.
Renate C,
Customer service response - Thank you for your feedback, Renate. We're glad Scott was prompt and identified the issue, but we understand your concerns about the cost. Please contact us directly if you have further questions.
Sears Home Services on 1754523314259
Very polite only took him a few minutes and fixed it
Charlene B,
Customer service response - We're happy to hear the repair was quick and the technician was polite, Charlene. Thank you for your feedback.
Sears Home Services on 1744591685899
Sears scheduling did a very poor job. I change the date of the appointment and they never change it in the system.
Robert F,
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735532481703
Was told the issue ahead of time with model number, their AI system messed up my address with no way to correct it, then he came by just to say a 9 year old machine is too old to get parts for and charged $150.
Andrew H,
Customer service response - We apologize for the trouble you've faced, Andrew. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1782863658425
Service technician very rude and didn't even know what he was there to work on.
David B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752456332487
My installer caused a fire and then reschedule 3 different times. Never showing up. Hotpoint delivered me a new dryer.
Heather C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744243645121
