364 Swanton Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (59 reviews)

Pam G

October 31, 2023

Jeffrey found the problem with my washer very quickly. He really knows the machines. Many thanks to him for his great expertise.

Source: Google

Trish S

November 13, 2023
Source: Google

Linda S

November 14, 2023
Source: Google

Bill R

November 17, 2023
Source: Google

Bruce K

November 20, 2023
Source: Google

Patrick M

November 20, 2023

My induction range is happy again, just in time for Thanksgiving.

Source: Google

Amosandpaula H

January 16, 2024

Tom provided efficient and professional service.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Tom's efficient and professional service.

Sears Home Services on January 16, 2024

Charlene B

April 14, 2025

Very polite only took him a few minutes and fixed it

Source: Google

Customer service response - We're happy to hear the repair was quick and the technician was polite, Charlene. Thank you for your feedback.

Sears Home Services on April 13, 2025

Robert F

December 29, 2024

Sears scheduling did a very poor job. I change the date of the appointment and they never change it in the system.

Source: Google

Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on December 29, 2024

Matthew B

June 08, 2025

This saga begins 2 years ago when i bought an LG Fridge. Well LG fridges suck, dont buy LG products, they are trash. My initial thought was to get the fridge repaired. I then learne dall about LG and how these fridges are awful. Only Sears A and E would touch this thing. Sears then charges me $150 just to come out, understandable. You would think that having provided my fridges info they would come with parts. No they didnt. The repairman they sent came in. Looked at the fridge and said the compressor is dead and i need a new one. No tools, no measurements, the guy sidnt even look at the compressor. The repairman says itll be +$1200 and he will need to order parts. I give him a check and he leaves. A month later and 2 cancelled repair appointments due to not having parts some things begin to arrive. At this point I haven't had a fridge in 6 months. Ive had it. I just want my money back so I can buy a new fridge. Sears demands i ship back the parts. Sure, I send them and refuse shipment on the last part. Months go by, I call again. They claim they never got them. I hunt down and email them the reciepts. Silence. Months go by. I cant get them on the phone, i cant get replies. At this point ipl probably have to go to small claims court to ever see me money again. Sears A&E is a scam. They sold me on a repair rhat from I hear wouldn't last. Dragged ass for months about doing it and have now stolen my money. These people are predatory. Do not trust them and call a local repairman.

Source: Google

Customer service response - We apologize for the trouble you've faced, Matthew. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on June 08, 2025

Average Rating: 4.2/5 (59 reviews)

Showing 61 - 70 reviews

PaginationPagination
See all details for 364 Swanton Rd
Chat