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155 Dorset Street Reviews
Read reviews from customers who used our services at 155 Dorset Street
Total reviews
435
Average Rating
4.8/5
Ice maker repair
Tom did a great job in analyzing and repairing our ice maker. Tom is personable and professional.
Michael P,
Hinesburg, VTService visit.
Tom was helpful and gave me good advice and warned me I would have trouble with the LG support service and he was right. He knows his stuff.
Nancy W,
Burlington, VTDishwasher Repair
Very knowledgeable and helpful. Personable. Gave us a tip on how to prevent problem in the future.
Theresa M,
Essex Junction, VTGreat technician
Never fails to fix the problem and is very helpful with his tips.
Betsey D,
Shelburne, VTKnowledgeable
Tom is a wizard with mechanical systems. He is incredibly helpful and knowledgeable!
Kimberley B,
North Ferrisburg, VTWasher repair
Very friendly tech, professional service! Thank you! Only detriment is not having a customer service center, phone assistance based in the United States!!
Eben M,
Hyde Park, VTDryer service
Scott was awesome . He knew his job and ordered the part and put it in with confidence 🖐
Debra R,
Montpelier, VTJeffery's Repair services
Jeffery is great, and he has consistently tried to repair our dryer with very little support from Sears. He ordered a burner fuse for us on our near July 11th, and not only did it take forever for the parts to be delivered, when the deliveries finally occurred, they sent the same part in two different shipments. However, Sears has still not sent the burner fuse, which is what Jeffery has ordered at least twice. Today, we need to reschedule again because Jeffery cannot complete the repair of our dryer without a burner fuse. He's called twice today regarding the parts we did and didn't receive, with the last call advising us not to bother rescheduling our repair appointment until we actually receive the part needed to repair our dryer. This situation started on March 31st when I initially called to report that our dryer wasn't drying. Since then, we have had over 20 appointments including multiple no-shows, cancellations by Sears, and/or parts either not being delivered in a timely manner, or in the case of the burner fuse, not being delivered at all. Jeffery is the only Sears repair technician who seems to empathize with our situation, and he has kept us in the loop with phone calls. Also, he has actually showed up for the appointment, which was repeatedly not the case with other repair technicians. I'm not happy with this situation with Sears, but NONE of it is Jeffery's fault. I believe we finally have a repair technician who is actually working with us and SEARS to try to rectify this incredibly annoying experience with our Dryer's Sears Warranty service and repair. It has been over 4 months with multiple appointments, long wait-times on a myriad of phone calls to SEARs,, at least 6 actual technician repair visits, resulting with our dryer still not drying. The last 3 visits were either unsuccessful or needed to be rescheduled because the dryer burner fuse that is apparently needed for our dryer, is taking forever to be delivered.
Stephen H,
Montgomery, VTGEAppliance oven
Very professional and knowledge. He was prompt and honest about my options.
David H,
Bristol, VTWhirlpool technician.
Polite and knowledgeable
Carol F,
Barre, VT