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1206 Greenville Ave Reviews
Read reviews from customers who used our services at 1206 Greenville Ave
Total reviews
76
Average Rating
4.1/5
Be aware that sometimes these big companies will only send a tech to try to sell you their appliance warranty versus doing a quick fix on a reasonable price. The price to repair my washer was going to be almost as much as to buying a new one. So I declined the repairs. They charge you an automatic $120.00 diagnostic fee. Which was a whole lot of nothing.
Yuliana V,
Customer service response - We apologize for the trouble you've faced, Yuliana. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1733419723928
The first I heard from Wayne or anyone was at 4:30 on the day my washer was to be serviced. He had the wrong address and was an hour away. I get to start the process all over again. Assurant gets a minus 5 stars. They need to hire people who speak English. They need to check information. I had just changed the address on my Assurant dashboard within the last month. My dryer and washer have broken down in the last month. They are both still not repaired. My time has been wasted repetitively. I am very disappointed with this product protection plan.
Erin B,
Customer service response - We apologize for the trouble you've faced, Erin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729135357835
Staunton store does not exist
Eric G,
Explained service order was placed today, 5/29/24. Came anyway but could not proceed without an order??? My washer is still not fixes!!
Jacqueline C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717393053924
They don't show up to appointments. If you call and get through to a live person they will put you on endless hold or tell you they will have dispatch call you immediately.
David E,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716345900103
Took 5 weeks for my repair to completed. Contractor showed only 2 out of the 5 times he was scheduled.
C A,
