1423 N Mecklenburg Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (59 reviews)

David S

February 07, 2024

Very knowledgeable. Explained everything they were going to do and all that they did do including showing me the worn parts.

Source: Google

Customer service response - Thank you for taking the time to review with Sears Appliance Repair. We appreciate your feedback and are glad to hear that our technician was knowledgeable and explained everything thoroughly. Thank you for choosing our service.

Sears Home Services on February 07, 2024

Bruce A

December 21, 2023

Very informative and professional

Source: Google

Teshawn L

December 21, 2023
Source: Google

STEPHEN S

December 21, 2023
Source: Google

Ellen C

December 21, 2023

Scott was very thorough. He cleaned parts of my fridge that other technicians never did. He is very professional and knowledgeable. I give him a 10!

Source: Google

Bonnie H

November 15, 2023

Very professional and efficient.

Source: Google

Nancy W

November 22, 2023

Our technician was very polite, professional, and knowledgeable.

Source: Google

Charles C

February 05, 2024

Great job polite

Source: Google

Customer service response - Thank you for your kind words and positive feedback! We strive to provide excellent and courteous service to all our customers.

Sears Home Services on February 05, 2024

Kathryn S

July 09, 2025

My technician was excellent but it took a month to get someone from the Choice Home to come to my home. I ended up hiring a HVAC person to charge my AC unit, costing me 200.00. It was that or roast.

Source: Google

Customer service response - Thank you for your feedback, Kathryn. We're glad to hear the technician was excellent, and we apologize for the delay in service.

Sears Home Services on July 09, 2025

queen P

August 08, 2024
Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on August 08, 2024

Average Rating: 4.4/5 (59 reviews)