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12000 Fair Oaks Mall Reviews
Read reviews from customers who used our services at 12000 Fair Oaks Mall
Total reviews
431
Average Rating
4.5/5
Quality Technical Service
Habibullah diagnosed our cooktop downdraft issue. When Sears informed him the part that needed to be replaced was unavailable, he promptly let us know that within the next few business days Sears would contact us to discuss what they would do under the warranty to assist us in replacing the entire unit. Habibullah's expertise and professionalism resolved the issue quickly. We appreciated the way he handled our situation.
Joseph L,
Reston, VAGreat Service
Professional, knowledgeable and efficient Appreciate his prompt analysis and solution
Joan G,
Burke, VASolomon
Solomon was knowledgeable, professional, and helpful. We appreciate that he explained the situation well and worked to get things done to fix our AC.
Mary P,
Fairfax, VAService provider top team member
Hamayoon diagnosed the issue promptly and helped develop a plan to solve the issue. His knowledge of the equipment he services is excellent. Solid effort
Len F,
Reston, VAProfessional service
He was on time .. finished his work fast enough and made a great impression
Sherif H,
Burke, VAGreat and professional service
Pleasant and professional technician, had parts available - opted for official Samsung product.
David,
Fairfax, VARange service
Mustafa was EXCELLENT. He was honest, thorough and very helpful. He's a great representative for Sears.
Richard B,
Fairfax, VAGreat Service
He got My dishwasher working I am happy
Joan G,
Burke, VAGreat tech! Very knowledgeable
Hai identified and resolved the issue quickly. He explained everything clearly and was very professional. We appreciate his good service.
Sandra G,
Vienna, VAKnowledgeable and efficient
Technician immediately knew what was wrong and took corrective action. He informed me of both the source of the issue and possible future ramifications.
Deborah G,
Centreville, VA