12000 Fair Oaks Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (364 reviews)
Refrigerator repair
November 15, 2024
Overall rating

Many thanks to Madjid, who did a great job. He is pleasant, friendly and knowledgeable. I appreciate that he took the time to explain the inner workings of my refrigerator and addressed the problems in a straight forward manner.

Judith G, Centreville, VA

Excellent Service
November 13, 2024
Overall rating

I am very pleased with the techs who came to my home in response to my broken washer. The service on my older model Kenmore washer was done on-time, thoroughly, and with care. Not only was my broken washer fixed, the issue and fix were explained well, and in a polite manner. I am so happy that I have the Sears Home Services agreement in place for my appliances, and that the technicians are top-notch.

Danette P, Fairfax, VA

Dishwasher Fixed
November 08, 2024
Overall rating

With a minimum amount of fuss our appliance is once again cleaning our dishes - now without a leak.

Eric K, Fairfax, VA

Repair of refrigerator.
November 06, 2024
Overall rating

He did an excellent job of diagnosis and repair, and I appreciated the system responding to my need so timely.

Daniel R, Clifton, VA

Freezer repair
November 02, 2024
Overall rating

I rate Sadie a 5. He was prompt, told me what to do before he came. He repaired the freezer, and spent time showing me how to control the temperature.

Arlene S, Fairfax, VA

Repair of Dishwasher
October 29, 2024
Overall rating

He was efficient, through, and pleasant. Your company is lucky to have him.

Larkin I, Reston, VA

The Experience with the services of Mr. Majid
October 25, 2024
Overall rating

Mr. Majid was very professional, polite and knowledgeable; he was thorough in his work and even identified the previous technician's wrong diagnosis who had tested the problem of our fridge on Oct 19th. We greatly appreciate his service.

Fatemeh N, Centreville, VA

Excellent review
October 15, 2024
Overall rating

Mohammed was very helpful and explained the service contract benefits to me.

Robert K, Fairfax, VA

Excellent
October 14, 2024
Overall rating

Mr. Rachid represented himself very professional and knowledgeable technician!!! Explained the problem and showed excellent service in fixing it.

Reynaldo D, Burke, VA

Repairs to our gas stove .
October 12, 2024
Overall rating

Mohammad was very professional and very helpful!! He was a nice young man.

Beverly W, Herndon, VA

Average Rating: 4.6/5 (364 reviews)