12000 Fair Oaks Mall Reviews

Read reviews from customers who used our services at 12000 Fair Oaks Mall


Total reviews

431


Average Rating

4.5/5

Excellent service
August 11, 2023
Overall rating

Hanif was timely, efficient, and friendly as he made the repair. He quickly diagnosed and resolved the issue, leaving us happy and satisfied with his work. Well done!

James M,

Fairfax, VA
Jamshid's Repair of Kenmore dishwasher
August 10, 2023
Overall rating

Our experience with Jamshid was entirely excellent. He quickly diagnosed the problem and did the effective repair. He double-checked his work to ensure the problem was resolved. As important as his technical ability is his demeanor - very pleasant and careful to explain each step of the repair process.

Joseph S,

Falls Church, VA
Professional and Timely
August 10, 2023
Overall rating

I've used Sears multiple times over the last few years, and they have never disappointed. It was no different with Saylor. He came early in the day so I didn't have to wait around. He was courteous, and he quickly repaired the issue with our HVAC. Will definitely recommend and use Sears again.

James T,

Falls Church, VA
Awesome
August 10, 2023
Overall rating

I've used Sears multiple times over the last few years, and they have never disappointed. It was no different with Elio. Timely, courteous, and quickly repaired the issue with our HVAC. Will definitely recommend and use Sears again.

James T,

Falls Church, VA
Quick, efficient, knowledgeable, friendly
August 09, 2023
Overall rating

Quick, efficient, knowledgeable and friendly. Got the icemaker working, Yay!

Ingrid F,

Reston, VA
Great experience.
August 09, 2023
Overall rating

Technician was excellent! Timely, knowledgeable, totally professional. Five star review!

Christopher D,

Arlington, VA
Technician
August 09, 2023
Overall rating

We was always pleasant and it was great to get the same technician to come back and finish the job. He always go the extra mile to make sure I am satisfied.

Joycelyn R,

Fairfax, VA
My stove was repaired and is working great.
August 09, 2023
Overall rating

Mr. Hamayoon and his assistant were both very courteous and very professional in their approach to repair my stove controller board parts. Of the whole process from when the initial diagnosis was done by another technician and was told it was going to be one part than it turned out to be two with the second not having a delivery date and this having to be the third time I've has to be home to complete the repairs and in addition to ending up with the principal part poorly packaged and receiving 3 of the same part for the second board these gentlemen we extremely concious of their work and tested everything to my satisfaction and restored my faith in Sears's at Home Services. Thanks

Vince H,

Falls Church, VA
Great service
August 09, 2023
Overall rating

Very pleased with Elio G. He is friendly, courteous, efficient, and took care of our problem well.

Mary P,

Fairfax, VA
Appliance check in
August 07, 2023
Overall rating

Very helpful and taught me a lot about upkeep to avoid further issues

Asif S,

Fairfax, VA