12000 Fair Oaks Mall Reviews

Read reviews from customers who used our services at 12000 Fair Oaks Mall


Total reviews

427


Average Rating

4.5/5

Mary dorrzapf
August 23, 2023
Overall rating

Great service as usual from sears. All my appliances are Sears Kenmore

Anthony D,

Herndon, VA
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August 23, 2023
Overall rating

Very good service as always from sears all my appliances are Kenmore

Anthony D,

Herndon, VA
Excellent dishwasher service
August 23, 2023
Overall rating

The tech was able to diagnose the issues quickly on the first visit and was able to order the parts to arrive in less than a week. He was able to get them installed quickly and efficiently.

Robert D,

Fairfax, VA
Very Professional
August 22, 2023
Overall rating

Very happy with service and he made sure we didn't pay for parts still under warranty

Christopher K,

Oak Hill, VA
appliance repair
August 22, 2023
Overall rating

Early and identified the problem and fixed it in short order.

Stephen Z,

Reston, VA
Hanif
August 22, 2023
Overall rating

Hanif was professional and explained what the refrigerator problem might be.

Burton K,

Fairfax, VA
Great
August 21, 2023
Overall rating

Excellent. Competent and cared about repairing the appliance. I wish all the repair techs were as good as majid.

Peter C,

Vienna, VA
LG refrigerator
August 18, 2023
Overall rating

Magid is very professional, cordial, helpful. He gave us a clear explanation of the replaced parts function.

Luis S,

Fairfax, VA
Hanif
August 18, 2023
Overall rating

Very knowledgeable tech with great customer service

Leslie S,

Clifton, VA
Jawid was great!
August 18, 2023
Overall rating

I had a pleasant experience. Jawid was informative and took time to explain the issue with my dishwasher and was kind enough to answer questions regarding the the warranty service and other appliances. My only recommendation is that SEARs provide a 4 hour block option. The eight hour block is not what competitors offer. Thank you.

Jared T,

Fairfax, VA