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12000 Fair Oaks Mall Reviews

Read reviews from customers who used our services at 12000 Fair Oaks Mall

Total reviews

427

Average Rating

4.5/5

Dryer
August 29, 2023
Overall rating

Abdul, after other Sears technicians tried and failed to fix the dryer, correctly diagnosed it as unfixable. Finally, the right thing so insurance claim can be made

Kenneth B,

Fx Station, VA
Extremely pleasant
August 28, 2023
Overall rating

Abdul was pleasant and worked very quickly. He was professional and answered any questions I may have had.

Simon S,

Herndon, VA
Helpful
August 28, 2023
Overall rating

Tested to ensure washer was working correctly. Helpful information shared

Cindy M,

Fairfax, VA
Wonderful
August 28, 2023
Overall rating

Hanif did an amazing job at giving our refrigerator. He was very polite and cleaned up any mess he made leaving it cleaner than he arrived.

Amanda G,

Herndon, VA
Repair Completed
August 28, 2023
Overall rating

Naser repaired our washer by installing a new pump, hose, and door gasket. It has worked fine in the one week since the repair. No fault of Naser's, the repair could have been done a week earlier if the right part had been sent.

William V,

Fairfax Sta, VA
Service of Abdul and Mohammad
August 27, 2023
Overall rating

My appointment was scheduled to Saturday afternoon. These 2 service technicians had been working since before 7:00 am when they arrived at 6:00 pm. It was a big job involving installing a new motor, gear box, clutch and basket action and several other parts. These guys were professional, competent, skillful and quite knowledgeable! In addition they were efficient, pleasant, courteous and very neat. It was of course a long big job which took about 3 hours. They never once complained and the time they spent shows how much the quality of their work ethic was of upmost concern to the outcome of their work! 5 stars is actually too low a rating for as Abdul and Mohammad. Thanks so much to both of them

Rosemary B,

Fairfax, VA
Quick and efficient
August 25, 2023
Overall rating

Could not fix but was honest

Janet B,

Reston, VA
Refrigerator repair
August 25, 2023
Overall rating

Timely. Courteous. Friendly. Competent. Knew what he was doing. Fixed problem. Cleaned up. Great guy

Ken G,

Oakton, VA
Refrigerator !
August 25, 2023
Overall rating

This gentleman is very knowledgeable professional and very polite ! He fixed the problem right away !

Mohammed A,

Oakton, VA
Dryer repair
August 25, 2023
Overall rating

Nader is superb, quick and capable. He assured me the dryer at last is fixed.

Kenneth B,

Fx Station, VA