12000 Fair Oaks Mall Reviews

Read reviews from customers who used our services at 12000 Fair Oaks Mall


Total reviews

427


Average Rating

4.5/5

Technician Provided Amazing Service!
October 17, 2023
Overall rating

The technician sent to fix our dryer was amazing! He was super knowledgeable and went above and beyond to make sure that our dryer was fixed, including spending extra time cleaning it and providing suggestions on things we can to do maintain it. I wish that all technicians put so much time and care in servicing their clients.

Jody G,

Fairfax, VA
Excellent service done right
October 16, 2023
Overall rating

Fakhruddin did an amazing job! However, this app that Sears uses is not ideal.

Viktorija P,

Clifton, VA
Microwave repair
October 16, 2023
Overall rating

Jamshid was not only extremely knowledgeable, but also a very nice person with excellent character. I would welcome him helping on our appliance repair needs in the future.

Sheila D,

Vienna, VA
Even arrived early!
October 16, 2023
Overall rating

Serviceman arrived early in the "window". Evaluated the problem, explained options. Cleanly and professionally performed the repair/service. Very happy with the results

Pat M,

Reston, VA
Ge Range
October 16, 2023
Overall rating

Good work, on time and polite. Would recommend to others

Thomas K,

Centreville, VA
Great job
October 14, 2023
Overall rating

I'm normally happy if a technician just fixes the appliance. Mohammed went above an beyond demonstrating exceptional knowledge and initiative. I am so impressed by him. Great job.

Dennis O,

Reston, VA
Outstanding
October 14, 2023
Overall rating

Mohammed is extremely knowledgeable and competent. He did a fantastic job. I couldn't be more satisfied.

Dennis O,

Reston, VA
Very satisfied with work done on fridge
October 14, 2023
Overall rating

The associate was very professional and did a thorough job.

Elizabeth S,

Fairfax, VA
Thorough review and answered questions
October 13, 2023
Overall rating

Took the time to check out appliance and install parts. Answered questions professionally.

Thomas M,

Fairfax, VA
Microwave
October 13, 2023
Overall rating

Helpful, answered questions. Wish period to completely assess work done was more than 30 days. Thank you 😊

Florence O,

Vienna, VA