3195 N Franklin St Reviews

Read reviews from customers who used our services at 3195 N Franklin St


Total reviews

141


Average Rating

4.3/5

June 19, 2025
Overall rating

Fridge works great so far. Repair guy was knowledgeable and efficient

Sheila B,

Customer service response - Thank you for your positive review, Sheila! We're glad to hear your fridge is working great and that our technician was knowledgeable and efficient.

Sears Home Services on 1750375440541

June 15, 2025
Overall rating

Technician very good.

Anita T,

Customer service response - Thank you for your positive review, Anita! We're glad to hear our technician was very good.

Sears Home Services on 1750044756191

June 05, 2025
Overall rating

Excellent technician. Terrible AI experience.

Clare L,

Customer service response - Thank you for your positive review, Clare! We're glad to hear you had an excellent experience with our technician, and we appreciate your feedback on the AI experience.

Sears Home Services on 1749083076836

May 28, 2025
Overall rating

He quickly diagnosed the problem and repaired it.

Judith,

Customer service response - Thank you for your positive review, Judith! We're glad to hear our technician quickly diagnosed and repaired the problem.

Sears Home Services on 1748480453542

May 19, 2025
Overall rating

JS M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1747615055592

May 15, 2025
Overall rating

After 5 minutes he knew what the problem was and was honest with me. Said a new fridge would be cheaper than fixing my 3 yr old fridge. Also said to always get the extended warranty.

Michelle M,

Customer service response - Thank you for your positive review, Michelle! We're glad to hear our technician provided honest advice and helpful recommendations.

Sears Home Services on 1747358582620

May 09, 2025
Overall rating

Excellent service from customer service to technician

James L,

Customer service response - Thank you for your positive review, James! We're glad to hear you received excellent service from both our customer service team and technician.

Sears Home Services on 1746768648436

April 24, 2025
Overall rating

Chris M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1745536432605

April 22, 2025
Overall rating

Jean A,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745363816634

April 16, 2025
Overall rating

Daniel was very courteous and knowledgeable. He got the job done in an orderly and timely manner. He is an excellent technician.

Douglas T,

Customer service response - Thank you for your positive review, Douglas! We're glad to hear that Daniel was courteous, knowledgeable, and completed the job efficiently.

Sears Home Services on 1744856372258

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