3195 N Franklin St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael S
Grady was most competent in his approach and planning with my repair. Professional, pleasant and resolute to complete the repairs on time. Excellent job and no issues whatsoever.
Customer service response - Thank you for your positive review, Michael! We're delighted to hear that Grady provided competent, professional, and timely service with your repair.
Sears Home Services on November 07, 2024
Erin R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 03, 2024
Jamie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
Scott M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 10, 2024
becky Q
Jimmy communicated with me making sure I knew he was coming today and when on his way. We appreciated his updates. He was very friendly and knowledgeable about my appliance and didn't mind me asking him questions. We would recommend him as a service technician.
Customer service response - Thank you for your wonderful review and for recommending Jimmy! We're delighted to hear he provided friendly and knowledgeable service while keeping you informed.
Sears Home Services on September 24, 2024
Claudia F
Person was very friendly and answered all my question nicely
Customer service response - Thank you for your positive review! We're glad to hear that our team member was friendly and able to answer all your questions.
Sears Home Services on September 12, 2024
Thomas B
Great service
Customer service response - Thank you for your positive review! We're delighted to hear you were satisfied with our service.
Sears Home Services on September 05, 2024
Andy S
Technician was very friendly and knowledgeable
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided friendly and knowledgeable service.
Sears Home Services on September 04, 2024
Liziiz
The repair was quick and the technician Daniel had no problem wearing PPE for our immuno suppressed household. The service was excellent!
Customer service response - Thank you for your positive review and for highlighting Daniel's commitment to safety and excellent service. We're glad we could meet your needs efficiently and safely.
Sears Home Services on August 15, 2024
Sherri S
Technician communicated well on arrival time and what was wrong with my AC system.
Customer service response - Thank you for taking the time to recognize our technician's communication and service. We're pleased to have successfully diagnosed and addressed your AC system's issue.
Sears Home Services on August 01, 2024
