2001 S Military Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
george T
On time, very customer focused. Understood the problem immediately, gave us a couple of possible solutions, no pressure, urged us to take the solution we wanted. Fixed the problem quickly. Excellent service call!
Customer service response - Thank you for your positive feedback highlighting our timely, customer-focused approach, and hassle-free solution options. We're thrilled to hear you found our service excellent!
Sears Home Services on July 03, 2024
Rasheedah M
Customer service response - A big thank you, Rasheedah, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 05, 2024
Susan S
Brian was wonderful but dealing with Sears scheduling is frustrating. Trying to schedule maintenance for 5 appliances has meant 5 different service people coming 5 different days and times. It is ridiculous that they can not schedule one person to do all the maintenance on 5 appliances at one time. We are thinking about canceling the maintenance agreement because of this.
Customer service response - We apologize for the frustration our scheduling process has caused, and thank you for bringing this to our attention. Your feedback is invaluable as we strive to improve our services.
Sears Home Services on June 11, 2024
Cindy B
Excellent Customer Service!
Customer service response - Thank you for acknowledging our commitment to excellent customer service. We appreciate your feedback!
Sears Home Services on June 10, 2024
Tomeka T
Awesome customer service.
Customer service response - Thank you for acknowledging our customer service. We strive to provide the best experience for all our clients.
Sears Home Services on May 29, 2024
Calvin R
Customer service response - A big thank you, Calvin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 23, 2024
Michelle P
Customer service response - A big thank you, Michelle, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 18, 2024
Pansy M
Mark was very professional, knowledgeable and courteous. He explained the problem to us, and told us what options we had to correct the problem.
Customer service response - Thank you for sharing your experience with us, we are pleased to hear that Mark provided you with excellent service.
Sears Home Services on March 01, 2024
Barbara G
Courteous & professional.
Customer service response - Thank you for your kind words about our courteous and professional service. We appreciate your feedback.
Sears Home Services on January 18, 2024
Dana J
The repair was done quickly and Extremely Professional.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our repair service to be quick and professional.
Sears Home Services on January 26, 2024
