1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
David S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 22, 2025
Gary W
Excellent service technician very knowledgeable
Customer service response - Thank you for your positive feedback, Gary! We're happy to hear that you received excellent service from our knowledgeable technician.
Sears Home Services on May 20, 2025
Sharon K
Was very impressed with Mark. He arrived on time, listened to our desciption of the problem, and was able to fix it in a very timely manner. He was pleasant and professional.
Customer service response - Thank you for your positive feedback, Sharon! We're happy to hear that Mark was punctual, professional, and able to fix the problem quickly.
Sears Home Services on May 19, 2025
Elizabeth B
Preston was very polite and answered all my questions before and after he fixed my refrigerator
Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear that Preston was polite and answered all your questions while fixing your refrigerator.
Sears Home Services on May 19, 2025
Tom Z
Derrick with Sears Direct A&E was very professional, courteous and knowledgeable. My dryer heats now. He explained the 30 day warranty window.
Customer service response - Thank you for your positive feedback, Tom! We're happy to hear that Derrick was professional, courteous, and knowledgeable, and that your dryer is now working.
Sears Home Services on May 19, 2025
Dante (
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 18, 2025
Dante B
This is our home insurance company we got and the service was good. The technician was very knowledgeable.
Customer service response - Thank you for your positive feedback, Dante! We're happy to hear that you received good service and that our technician was very knowledgeable.
Sears Home Services on May 18, 2025
John C
Walter kept us informed on his arrival time, punctual, etc. He went right to work on the dishwasher. He explained what the problem was and fixed the problem. He replaced and cleaned up after the job. My wife and I believe he should be nominated for employee of the month. He was impressive.
Customer service response - Thank you for your positive feedback, John! We're happy to hear that Walter was punctual, informative, and impressive in fixing your dishwasher.
Sears Home Services on May 14, 2025
Kay W
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 13, 2025
AKAMelloDee (
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
