1401 Greenbrier Parkway Reviews

Read reviews from customers who used our services at 1401 Greenbrier Parkway


Total reviews

553


Average Rating

4.4/5

August 06, 2025
Overall rating

Our tech today was efficient, knew his stuff and got the job done. Answered questions and was knowledgeable. We have a functioning oven which quickly comes up to temperature. I am happy!

Sue M,

Customer service response - Thank you for your positive feedback, Sue! We're happy to hear that our tech was efficient, knowledgeable, and got your oven working perfectly.

Sears Home Services on 1754523326439

August 06, 2025
Overall rating

Ronnie C. quickly diagnosed my appliance issue and ordered parts. The ordering process with the warranty provider was stuck in a continuous loop with no parts ever being shipped but Sears service tech's would always call and check before rescheduling my appointment. This went on a for a few months before Ronnie C. contacted the warranty company and helped get this issue resolved. Thank you!

Mike W,

Customer service response - Thank you for your positive feedback, Mike! We're happy to hear that Ronnie C. was persistent and helped resolve the issue with your warranty provider.

Sears Home Services on 1754523474878

August 04, 2025
Overall rating

Mark was awesome! He was very respectful and he cleaned everything up when he was finished. A very fine young man.

Carol J,

Customer service response - Thank you for your positive feedback, Carol! We're happy to hear that Mark was respectful and thorough in his work.

Sears Home Services on 1754364926061

August 03, 2025
Overall rating

Laver was knowledgeable and found the issue with the gasket quickly.

Cathy S,

Customer service response - Thank you for your positive feedback, Cathy! We're happy to hear that Laver was knowledgeable and quickly identified the issue with the gasket.

Sears Home Services on 1754279525433

August 03, 2025
Overall rating

Very polite and professional. Took care of the issue with no problem

Carl G,

Customer service response - Thank you for your positive feedback, Carl! We're happy to hear that our service was polite, professional, and resolved your issue smoothly.

Sears Home Services on 1754279490954

August 03, 2025
Overall rating

Bob F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1754280791206

July 30, 2025
Overall rating

Me C is professional problem solver. Very polite and friendly. A good listener—he did an excellent job!

Marita P,

Customer service response - Thank you for your positive feedback, Marita! We're happy to hear that Me C was professional, polite, and did an excellent job.

Sears Home Services on 1753926096108

July 29, 2025
Overall rating

Alisha B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1753833184577

July 29, 2025
Overall rating

Sharon R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1753833184570

July 29, 2025
Overall rating

Teresa C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753748046366

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