1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tina R
Knowledgeable
Customer service response - Thank you for your positive feedback, Tina! We're happy to hear that you found our service knowledgeable.
Sears Home Services on July 15, 2025
Scott S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 09, 2025
gail W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 09, 2025
A T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 09, 2025
chris M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 08, 2025
Danielle R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 07, 2025
Debbie S
Mark the repairman did everything he could to get our fridge fixed. But it was going to cost too much money and the extended warranty people decided it wasn't worth fixing it as of today July 2nd. Of course no fault to Mark, but we have been without a fridge since April. When one repairman James marked our service finished it cost us almost another 2 week waiting to find if it could be fixed or not. He didn't even have the right customer name listed on the ticket as it wasn't even my signature on the slip that was emailed to me on June 20th. Mark had to get that fix in the system so we could possibly get our fridge fixed.
Customer service response - Thank you for your feedback, Debbie! We're happy to hear Mark did everything he could to help with your fridge. We apologize for the inconvenience caused by the extended wait and the mix-up with the service ticket.
Sears Home Services on July 02, 2025
Bobby M
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 02, 2025
Stacey R
Serviceman was friendly and honest.
Customer service response - Thank you for your positive feedback, Stacey! We're happy to hear that our serviceman was friendly and honest.
Sears Home Services on July 02, 2025
shy19951
Very knowledgeable and great service
Customer service response - Thank you for your positive feedback! We're happy to hear that you received knowledgeable and great service.
Sears Home Services on July 02, 2025