1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Debra D
He was very respectful went straight to work successfully completed task I was very happy
Customer service response - Thank you for your positive feedback, Debra! We're happy to hear that our technician was respectful and successfully completed the task.
Sears Home Services on April 10, 2025
Julie S
Mark was my technician. He was very kind and informative. He helped me put my freezer back together. Additionally, he helped me figure out that I may not need a new water pump. I had a filter problem that was all. Thank you for saving my pride and a little money.
Customer service response - Thank you for your positive feedback, Julie! We're happy to hear that Mark provided kind and informative service, helping you with your freezer and saving you money.
Sears Home Services on April 02, 2025
Kathy E
Ronnie was the nicest technician i had in a long time. Use my washer for the first time after he left, I have a strange intermittent sound coming from my machine. I'm not happy that I can't talk to anyone about it. I need a real person . I'm so sick of the automated system. Useless.
Customer service response - Thank you for your feedback, Kathy! We're glad to hear Ronnie provided great service. Please contact us directly so we can address the sound issue with your washer.
Sears Home Services on April 02, 2025
S M
Very knowledgeable and friendly with fast service! Highly recommend!!
Customer service response - Thank you for your positive feedback! We're happy to hear that you received knowledgeable, friendly, and fast service.
Sears Home Services on April 02, 2025
Cindy L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 01, 2025
Shannon K
Ronnie C was great. He was very professional. He disassembled, cleaned and reassembled my dryer in a little over an hour. Very impressed with his customer service skills as well as his technical skills.
Customer service response - Thank you for your positive feedback, Shannon! We're delighted to hear that Ronnie C provided professional service and impressed you with his customer service and technical skills.
Sears Home Services on April 01, 2025
Jayne W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 30, 2025
Tom L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
Larry P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 27, 2025
Phyllis S
Absolutely would request Ronnie as our technician. He is polite, knowledgeable and very professional.
Customer service response - Thank you for your positive feedback, Phyllis! We're delighted to hear that Ronnie provided polite, knowledgeable, and professional service.
Sears Home Services on March 25, 2025
