1401 Greenbrier Parkway Reviews

Read reviews from customers who used our services at 1401 Greenbrier Parkway


Total reviews

549


Average Rating

4.4/5

April 03, 2025
Overall rating

Mark was my technician. He was very kind and informative. He helped me put my freezer back together. Additionally, he helped me figure out that I may not need a new water pump. I had a filter problem that was all. Thank you for saving my pride and a little money.

Julie S,

Customer service response - Thank you for your positive feedback, Julie! We're happy to hear that Mark provided kind and informative service, helping you with your freezer and saving you money.

Sears Home Services on 1743641531204

April 02, 2025
Overall rating

Ronnie was the nicest technician i had in a long time. Use my washer for the first time after he left, I have a strange intermittent sound coming from my machine. I'm not happy that I can't talk to anyone about it. I need a real person . I'm so sick of the automated system. Useless.

Kathy E,

Customer service response - Thank you for your feedback, Kathy! We're glad to hear Ronnie provided great service. Please contact us directly so we can address the sound issue with your washer.

Sears Home Services on 1743642059589

April 02, 2025
Overall rating

Very knowledgeable and friendly with fast service! Highly recommend!!

S M,

Customer service response - Thank you for your positive feedback! We're happy to hear that you received knowledgeable, friendly, and fast service.

Sears Home Services on 1743642238649

April 02, 2025
Overall rating

Cindy L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743555450764

April 02, 2025
Overall rating

Ronnie C was great. He was very professional. He disassembled, cleaned and reassembled my dryer in a little over an hour. Very impressed with his customer service skills as well as his technical skills.

Shannon K,

Customer service response - Thank you for your positive feedback, Shannon! We're delighted to hear that Ronnie C provided professional service and impressed you with his customer service and technical skills.

Sears Home Services on 1743553800386

March 30, 2025
Overall rating

Jayne W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1743384868029

March 27, 2025
Overall rating

Tom L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743131043663

July 11, 2025
Overall rating

Technician top on everything. I received the top of the line service from this technician.I will request him for my service all the time.

Larry P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1743131043681

March 25, 2025
Overall rating

Absolutely would request Ronnie as our technician. He is polite, knowledgeable and very professional.

Phyllis S,

Customer service response - Thank you for your positive feedback, Phyllis! We're delighted to hear that Ronnie provided polite, knowledgeable, and professional service.

Sears Home Services on 1742955702890

March 25, 2025
Overall rating

Thankful that technician was helpful and understood the importance of my being able to have the operability of my washer.

Dr. W,

Customer service response - Thank you for your positive feedback, Dr. Williams! We're happy to hear that our technician was helpful and understood the importance of your washer's operability.

Sears Home Services on 1742956011936

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