1401 Greenbrier Parkway Reviews

Read reviews from customers who used our services at 1401 Greenbrier Parkway


Total reviews

553


Average Rating

4.4/5

January 12, 2025
Overall rating

Walt arrived on time, the start button worked, no replacement parts can be purchased, I was charged the fee.

Jim S,

Customer service response - Thank you for your feedback, Jim! We're happy to hear that Walt arrived on time and addressed the issue with your appliance.

Sears Home Services on 1736743476151

January 13, 2025
Overall rating

Calvin O,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1736823781310

January 13, 2025
Overall rating

Torrey H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736823781407

January 09, 2025
Overall rating

Gloria J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1736405119230

January 01, 2025
Overall rating

Luis I,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1735729800188

August 18, 2025
Overall rating

Mark showed up when due, diagnosed the issue, gave me estimate and explained everything to me. Great service!

Peggy S,

Customer service response - Thank you for your positive feedback, Peggy! We're delighted to hear that our technician provided timely and effective service.

Sears Home Services on 1735623623264

December 29, 2024
Overall rating

Scott was excellent, very knowledgeable. Repaired my range in no time. Looks brand new.

Dianne,

Customer service response - Thank you for your positive feedback, Dianne! We're delighted to hear that Scott provided excellent and knowledgeable service for your range repair.

Sears Home Services on 1735531492157

December 29, 2024
Overall rating

The Technician did a fine job! However I do have a problem with the way that Sears Appliance Repair abuses the Text messaging system to badger us every other day to confirm that we still want the service at the time we chose. I confirmed three times and on the fourth time your message claimed that I had not confirmed. That is a lie! Pelting your customers with message traffic is cheap and easy for you but pretty annoying for us. I may consider a different service provider in the future for this reason alone. I ma sure that I am not alone on this comment.

William M,

Customer service response - Thank you for your feedback, William! We're glad to hear the technician did a fine job. We apologize for the inconvenience caused by the text messaging system and will work on improving this aspect of our service.

Sears Home Services on 1735531635006

December 25, 2024
Overall rating

David R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1735176601042

December 19, 2024
Overall rating

Very friendly and knowledgeable.

Ron N,

Customer service response - Thank you for your positive feedback, Ron and Collette! We're delighted to hear that our service was friendly and knowledgeable.

Sears Home Services on 1734662782533

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