1401 Greenbrier Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (338 reviews)

Calvin O

January 13, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 13, 2025

Torrey H

January 13, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 13, 2025

Gloria J

January 09, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 09, 2025

Luis I

January 01, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 01, 2025

Peggy S

December 30, 2024

Tech showed up when due,diagnosed the issue, ordered parts, and set up return appt. He returned when due and fixed the issue. I'm very happy with the service I was provided

Source: Google

Customer service response - Thank you for your positive feedback, Peggy! We're delighted to hear that our technician provided timely and effective service.

Sears Home Services on December 30, 2024

Dianne D

December 29, 2024

Scott was excellent, very knowledgeable. Repaired my range in no time. Looks brand new.

Source: Google

Customer service response - Thank you for your positive feedback, Dianne! We're delighted to hear that Scott provided excellent and knowledgeable service for your range repair.

Sears Home Services on December 29, 2024

William M

December 29, 2024

The Technician did a fine job! However I do have a problem with the way that Sears Appliance Repair abuses the Text messaging system to badger us every other day to confirm that we still want the service at the time we chose. I confirmed three times and on the fourth time your message claimed that I had not confirmed. That is a lie! Pelting your customers with message traffic is cheap and easy for you but pretty annoying for us. I may consider a different service provider in the future for this reason alone. I ma sure that I am not alone on this comment.

Source: Google

Customer service response - Thank you for your feedback, William! We're glad to hear the technician did a fine job. We apologize for the inconvenience caused by the text messaging system and will work on improving this aspect of our service.

Sears Home Services on December 29, 2024

David R

December 25, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 25, 2024

Ron N

December 19, 2024

Very friendly and knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback, Ron and Collette! We're delighted to hear that our service was friendly and knowledgeable.

Sears Home Services on December 19, 2024

S B

December 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 19, 2024

Average Rating: 4.4/5 (338 reviews)