1401 Greenbrier Parkway Reviews
Read reviews from customers who used our services at 1401 Greenbrier Parkway
Total reviews
549
Average Rating
4.4/5
Scott was excellent, very knowledgeable. Repaired my range in no time. Looks brand new.
Dianne,
Customer service response - Thank you for your positive feedback, Dianne! We're delighted to hear that Scott provided excellent and knowledgeable service for your range repair.
Sears Home Services on 1735531492157
The Technician did a fine job! However I do have a problem with the way that Sears Appliance Repair abuses the Text messaging system to badger us every other day to confirm that we still want the service at the time we chose. I confirmed three times and on the fourth time your message claimed that I had not confirmed. That is a lie! Pelting your customers with message traffic is cheap and easy for you but pretty annoying for us. I may consider a different service provider in the future for this reason alone. I ma sure that I am not alone on this comment.
William M,
Customer service response - Thank you for your feedback, William! We're glad to hear the technician did a fine job. We apologize for the inconvenience caused by the text messaging system and will work on improving this aspect of our service.
Sears Home Services on 1735531635006
David R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1735176601042
Very friendly and knowledgeable.
Ron N,
Customer service response - Thank you for your positive feedback, Ron and Collette! We're delighted to hear that our service was friendly and knowledgeable.
Sears Home Services on 1734662782533
S B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1734659328429
Our technician did a wonderful job addressing all our needs!!
Alice,
Customer service response - Thank you for your positive feedback, Alice! We're delighted to hear that our technician did a wonderful job addressing your needs.
Sears Home Services on 1734410175141
Technician was professional, courteous and very knowledgeable with our heating unit. He isolated and referred issue to another repair company for electrical issue.
Ray C,
Customer service response - Thank you for your positive feedback, Ray! We're delighted to hear that our technician provided professional and knowledgeable service for your heating unit.
Sears Home Services on 1734274344211
My service tech was very professional, courteous, knowledgeable and went above and beyond to handle my washing machine repair.
Sunny D,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided professional and exceptional service for your washing machine repair.
Sears Home Services on 1733418787660
Preston was a very courteous and knowledgeable guy. He arrived at expected time and went above and beyond what was necessary. I would highly recommend him for future repairs.
Gail B,
Customer service response - Thank you for your positive feedback, Gail! We're delighted to hear that Preston provided courteous and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on 1733038557868
Martin H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1732690317999