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1401 Greenbrier Parkway Reviews
Read reviews from customers who used our services at 1401 Greenbrier Parkway
Total reviews
549
Average Rating
4.4/5
The technicians were friendly and most of all knowledgeable in discussing our refrigerator issues. Thanks a bunch for sending such friendly techs to my home.
Phyllis B,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technicians were both friendly and knowledgeable in assisting with your refrigerator issues.
Sears Home Services on 1726979021855
In the future it's need to be clear that you only can do debit if you want a receipt . Wanting o. My receipt .. I wait a whole day for a technician to come cause he didn't come the 1st time and I was call 1 1/2 late . The technician was late again I should got a good discount.. or free . I HAD to pay the whole $75 .
Bee B,
Customer service response - Thank you for your feedback. We apologize for any inconvenience caused by the scheduling issues and appreciate your patience; we'll work to improve our communication and service.
Sears Home Services on 1726786813377
Stephanie E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726625477848
Eugene M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726452784323
KC 1,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725928502521
tony arrived on time and was very professional. He told us our options in terms of repairing my washer vs. buying a new one, and we felt that he was being honest in his assessment of what we were dealing with without trying to sell us something that we did not need. Highly recommend
Ann M,
Customer service response - Thank you for your positive feedback and recommendation! We're delighted to hear that Tony provided professional and honest service.
Sears Home Services on 1725928388100
Great tech. Had everything I needed!
Deedra S,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our technician had everything you needed.
Sears Home Services on 1725928402858
Ted was awesome! Very nice and professional. He called me after his last appointment to let me know he’s on his way. Something so simple like a courtesy call is greatly appreciated. A+ service!
Justin T,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Ted provided you with professional and courteous service.
Sears Home Services on 1725928401374
Knowledgeable, tact and friendly
Amos B,
Customer service response - Thank you for your feedback, Amos! We're glad to hear that you found our service knowledgeable, tactful, and friendly.
Sears Home Services on 1725276516606
My technician was excellent! From the moment he arrived, he fully respected me and my home. Went right to work and found our issue quickly; educated me on the cause and gave me options for resolution. I had him take care of it - although it was an out of warranty repair everything was fair and very well done. I’ve used Sears for many years and have never been disappointed.
Terry H,
Customer service response - Thank you for your wonderful feedback, Terry! We're delighted to hear that our technician provided excellent service and respected your home while resolving the issue efficiently.
Sears Home Services on 1724994930896
