1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eugene M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
KC 1
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 09, 2024
Ann M
tony arrived on time and was very professional. He told us our options in terms of repairing my washer vs. buying a new one, and we felt that he was being honest in his assessment of what we were dealing with without trying to sell us something that we did not need. Highly recommend
Customer service response - Thank you for your positive feedback and recommendation! We're delighted to hear that Tony provided professional and honest service.
Sears Home Services on September 09, 2024
Deedra S
Great tech. Had everything I needed!
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our technician had everything you needed.
Sears Home Services on September 09, 2024
Justin T
Ted was awesome! Very nice and professional. He called me after his last appointment to let me know he’s on his way. Something so simple like a courtesy call is greatly appreciated. A+ service!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Ted provided you with professional and courteous service.
Sears Home Services on September 09, 2024
Amos B
Knowledgeable, tact and friendly
Customer service response - Thank you for your feedback, Amos! We're glad to hear that you found our service knowledgeable, tactful, and friendly.
Sears Home Services on September 02, 2024
Terry H
My technician was excellent! From the moment he arrived, he fully respected me and my home. Went right to work and found our issue quickly; educated me on the cause and gave me options for resolution. I had him take care of it - although it was an out of warranty repair everything was fair and very well done. I’ve used Sears for many years and have never been disappointed.
Customer service response - Thank you for your wonderful feedback, Terry! We're delighted to hear that our technician provided excellent service and respected your home while resolving the issue efficiently.
Sears Home Services on August 30, 2024
Pat K
Alex was very knowledgeable and professional. He went the extra mile to get my fridge up and running!
Customer service response - Thank you for your feedback, Pat! We're thrilled to hear that Alex provided knowledgeable and professional service to get your fridge up and running.
Sears Home Services on August 28, 2024
William
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 28, 2024
Jimmy L
Our technician thoroughly explained what had to done and finished the job in a timely manner. He was excellent
Customer service response - Thank you for your feedback, Jimmy and Gina! We're delighted to hear that our technician provided excellent service and completed the job efficiently.
Sears Home Services on August 28, 2024
