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300 Towne Centre Dr Reviews
Read reviews from customers who used our services at 300 Towne Centre Dr
Total reviews
145
Average Rating
4.4/5
Awesome professional work. Same day service We greatly appreciate the service provided
Doris B,
Alycia N,
Kathryn H,
Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1768881240785
Nancyjean B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1767588529383
Dana M,
Customer service response - Hi Dana, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1732184007768
Technician was very knowledgeable and pleasant. Just don't like spending my whole day waiting. I've got to work too
Marla P,
Customer service response - We apologize for the inconvenience of the wait time and appreciate your patience. Thank you for recognizing our technician's knowledge and pleasant demeanor.
Sears Home Services on 1728961497687
Pete J,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1733094722072
Did not correct the issue with the ice maker. Please schedule a new service appointment soon.
Larry E,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1777511162355
Horrible do not recommend we lost everything in the freezer because the tech didn't turn the freezer back on
Becky B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765163550135
Made an appointment and was given a 9am - 5pm window. No one ever showed up or contacted me. Wasted a day and wasn't able to contact a live human, just an AI assistant that apologized for the no-show and rescheduled me for the next available appointment.
Sarah M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1761094290641
