202 Adams Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Charles A
Richard was great.
Customer service response - Thank you for your kind words about Richard. We're thrilled to hear he made a positive impact on your experience!
Sears Home Services on September 24, 2024
John Q
You The Best
Customer service response - Thank you for your kind words, John! We're thrilled to hear you had a great experience with our service.
Sears Home Services on September 03, 2024
Rande R
Gary arrived on time and was extremely knowledgeable and helpful in my lawn tractor repair.
Customer service response - We're thrilled to hear about your positive experience with Gary's timely and knowledgeable service. Thank you for sharing your feedback!
Sears Home Services on August 15, 2024
Anson J
Excellent work n efficiency shown by lead tech. He answered my questions and was politie in doing so. He had a trainee with him who seemed to be learning. I am thankful for the quick turnarround that Sears gave me. This is 100 % better than inthe past. Thamk you again for Excellent service.
Customer service response - We're thrilled to hear about your positive experience and appreciate your kind words about our lead tech and trainee. Thank you for acknowledging the improvements we've made and for giving us the opportunity to serve you!
Sears Home Services on August 13, 2024
Charlene M
RICHARD WAS GREAT. PROFESSIONAL AND DID A GREAT JOB.
Customer service response - Thank you for recognizing Richard's professionalism and the quality of his work. We're thrilled to hear he met your expectations!
Sears Home Services on July 22, 2024
Paula G
Great service
Customer service response - Thank you for your kind words. We're thrilled to hear you enjoyed our service!
Sears Home Services on June 19, 2024
Kevin R
Rick is amazing. He’s been working on this repair for awhile, there were many challenges that were not his doing along the way, including another technician that made the situation worse. He got the dishwasher fixed, no more leaks. Please tell him THANKS!
Customer service response - We're thrilled to hear Rick could navigate the challenges and successfully repair your dishwasher. Your appreciation will be passed on to him, thank you for sharing!
Sears Home Services on June 05, 2024
Debbie A
Alberto did a fantastic job of diagnosing the problem with our refrigerator & gave us some very helpful tips for keeping it up & running. Would definitely recommend Alberto & Sears for any service needed. Thanks Alberto!
Customer service response - We're thrilled to hear about your positive experience with Alberto! Thank you for recommending us and for taking the time to share your feedback.
Sears Home Services on March 20, 2024
Joanne A
Great job, in and out quickly. Very friendly and knowledgeable
Customer service response - We're thrilled to hear you appreciated our quick and knowledgeable service. Thank you for your kind review!
Sears Home Services on March 13, 2024
Sharon B
Curtis was fabulous however the lack of being able to communicate with a human about my appointment is unacceptable. We could do a lot better by being able to talk to someone about your appointment.
Customer service response - Thank you for your feedback and for acknowledging Curtis's excellent service. We apologize for the inconvenience caused by the lack of communication options. We will work on improving our customer service by implementing better channels for appointment inquiries. Thank you for bringing this to our attention.
Sears Home Services on January 28, 2024
