202 Adams Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dana D
Harold was very professional and I would welcome him to service my appliances in the future.
Customer service response - Thank you for your positive review. We appreciate your feedback and are glad to hear that Harold provided you with professional service. We look forward to the opportunity to serve you again in the future.
Sears Home Services on January 25, 2024
Jimmy R
Great experience
Debbie B
Came out to check my ice maker! He was smart and new his business! Easy repair! Super nice guy! Very knowledgeable and helpful person.
Chris K
Brian M
Our tech was fabulous, he knew exactly what our problem was and fixed it within an hour. This service was an exceptional service. Thanks Brian!!!
JACKY J
Lisa M
The repairman was professional, virtuous and punctual
Customer service response - Thank you for your feedback, Lisa! We're happy to hear our repairman was professional, courteous, and punctual.
Sears Home Services on April 21, 2025
James H
Charles S
Very professional. Clearly explained problem and issues to repair the problem. Very careful with his work and cleaned up nicely. Highly recommend him.
carrie F
The process for making the appt, staying informed of arrival status and payment was seamless … the technician was knowledgeable but tried to talk me out of service from the first contact before he even arrived … although he diagnosed thoroughly, he was negative the entire time … almost gave me the impression that he didn’t want to assist and “shucks, well don’t know what to tell ya’ but you need a new appliance… sorry can’t help ya” [my words not his - but that’s what it felt like] … I would definitely try Sears Repair again … but I would cross my fingers and hope I didn’t get the same technician …
Customer service response - We apologize for the impression given by our technician and appreciate your feedback on the seamless appointment setup and knowledge shared. Your experience helps us improve, and we hope to deliver a more positive service in the future.
Sears Home Services on August 05, 2024
