202 Adams Dr Reviews

Read reviews from customers who used our services at 202 Adams Dr


Total reviews

81


Average Rating

4.2/5

July 09, 2024
Overall rating

There are a couple of concerns. When the appointment was made a time between 7 a.m and 6 p.m. was provided. This window is way too long as I believe they should be able to narrow this down. Who wants to wait around all day for a service call. Second is with the lack if professionalism of the technician. He wasn't very kind and made me feel very uncomfortable. He literal "told" me to flip the circuit breaker on and off while leaving him in my home alone (the circuit breaker is in my garage). He stated that he'd never handled a warranty claim and really didn't know what to do. While I believe his technical skills are there, his ability to be kind and respect the owners home (professionalism) needs attention.

Michael S,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1720585213993

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