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7508 N Navarro St Reviews
Read reviews from customers who used our services at 7508 N Navarro St
Total reviews
202
Average Rating
4.1/5
The refrigerator is still making the same noise now but louder. Not sure when it will stop. The tech told me that it would quit making the noise after the ice has defrosted that built up but it has two hours now and still making the noise. Not sure if he needs to come back to service it again or not.
Marilyn R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1767661342094
Ryan V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1750119068108
The tech guy canceled on me twice. First time the tech guy text 15 minutes before arriving. I told him we would be there in 10 minutes and he said, I can't wait, I have to leave. Second time, no show, no call! I called Sears to file a complaint and they were unconcerned about the tech not showing up. Sears needs to do better. I had a bad experience with this company.
Gary C,
Customer service response - We apologize for the trouble you've faced, Gary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563271652
The tech guy canceled on me twice without calling me. All he did was sent me a text at 8pm both times. Once the tech guy finally got to my house he didn’t even pull my washer out to actually see the problem. He just took the top off the washer and said everything looks fine. He got out his little flashlight and that’s when he discovered the problem. Sears needs to do better. I had a bad experience with this company.
Nicole R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1747887141851
Monica H,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1737933472295
He reattached ggbe handie upaide down
Sandra B,
Never shows up
Pat E,
Customer service response - We apologize for the trouble you've faced, Pat. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784166721203
I am in the process of moving, my washer at my old address was hooked up in the garage, my new address , it is now inside. I was having some issues with it, it would not start the cycle and I would have unplug it and plug it back in. When I moved , it wouldn't come on at all anymore. So I called it to my AHS warranty. They sent out Sears-Serv Pro. When they arrived to my house, did not introduce themselves, I showed them the washer and the tech , takes his finger and runs down the top of it. (Note, my washer used to be in my garage) and it has some overspray on them from painting). I told him that nots dirt, that's overspray. I heard banging around in there. I was sitting right there and I would recieve emails about possible damage to my flooring/walls due to small space for me to sign, instead of him walking over and talking to me about what I about to receive and why. We asked him, what does think the problems is, with a roll in his eye and states alot of problems. Control main board as one. Then he tells me well, customer relations will be contacting you. Then I receive a call, stating that my washing didn't work to due bug /roach infestion. I DID NOT HAVE ROACHES, I saw the spots he was talking about, because I took it apart the night before, trying to fix it using ChatGPT.
Sandra D,
Customer service response - We apologize for the trouble you've faced, Sandra. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784166841111
He never showed up, then I got a text to rate my technician!!!!!!
Branden V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1783558745693
Stephen Z,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1782694502663
