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2185 W South Loop Reviews
Read reviews from customers who used our services at 2185 W South Loop
Total reviews
36
Average Rating
4.6/5
Patricia K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1751419515631
Jesse was my repair service person and did a great job. He has great people skills and went the extra to make sure I was happy with the repair. Your company was out the same day I put the call in. You don’t find that often.
S G,
Customer service response - Thank you for your review! We're delighted to hear that Jesse provided excellent service and that you were pleased with the same-day response.
Sears Home Services on 1749006552417
Very polite and proficient. Did the repairs quickly and works well now.
Michael M,
Customer service response - Thank you for your review, Michael! We're glad to hear that our technician was polite and proficient, and that your repairs were completed quickly.
Sears Home Services on 1746398780009
Robert S,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746069298243
I've been in the residential service industry for over forty years, Never experience being out of a frigerator for over a month and a half, Because the second technician that arrived to To install parts ordered from the first technician, And they were the proper parts I called LG tech support To confirm the proper parts were ordered by the first technician. Second tech did not want to the Job and said wrong part.the right part is no longer available..what a joke. And trying to get a refund was even a bigger joke.
Edward H,
Customer service response - Thank you for your feedback, Edward. We're sorry to hear about your frustrating experience and the issues with the parts and refund process. Please contact us directly so we can assist you further.
Sears Home Services on 1745363195552
Delaney H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745195013024
Excellent service! The Serviceman was extremely knowledgeable, worked hard, and left the area very clean! We will certainly use him again.
Travis B,
Customer service response - Thank you for your positive feedback, Travis! We're thrilled to hear that our serviceman provided excellent service and left the area clean.
Sears Home Services on 1735531655081
Very respectful and knowledgeable
jeanine A,
Customer service response - Thank you for your review, Jeanine! We're pleased to hear that our technician was respectful and knowledgeable during your service.
Sears Home Services on 1734274200356
Casey was very efficient Got here on time and got the work done Very friendly
Greg R,
Customer service response - Thank you for your review, Greg! We're pleased to hear that Casey was efficient, punctual, and friendly during your service.
Sears Home Services on 1732236698380
Richard provided excellent service. He called when on the way. The repair took quite a while, but was completed at the price I had been quoted upfront. I appreciate that Richard was careful to complete the repair correctly and get all the pieces back in place.
Gina H,
Customer service response - Thank you for sharing your experience! We're delighted to hear that Richard provided excellent service and completed the repair as quoted.
Sears Home Services on 1728961783524
