2185 W South Loop Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lana D
He was just awesome. Made me feel at ease. Thank you
Customer service response - We're thrilled to hear our technician made your experience a positive one! Thank you for taking the time to share your feedback.
Sears Home Services on August 04, 2024
Anita H
Customer service response - Thank you so much for the fantastic 5-star rating, Anita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 12, 2024
Jodi S
He was very polite and informative. He called first thing in the morning to tell me the window of when he should arrive. He arrived within the 2 hour window & worked fast. Great technician!!
Customer service response - Thank you for the kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 23, 2024
Ashraf J
Christopher was extremely efficient and knowledgeable
Customer service response - Thank you for your feedback! We're so pleased to hear about your positive experience with Christopher.
Sears Home Services on June 20, 2024
Crystal H
He was so knowledgeable and kind!! Thank you!!
Customer service response - Thank you for taking the time to leave such a positive review! We are delighted to hear that our technician was knowledgeable and kind during your appliance repair service. We appreciate your feedback!
Sears Home Services on January 24, 2024
Michael K
Chad E
jay L
The technician was very nice and worked well. He did leave the extra parts that he was going to take with him here, and I don't know how get in contact with to tell him. The wait for parts was long, but he got the job done when they showed.
Deborah S
Daniel found the issue, made arrangements to have a part replaced. Unfortunately, we have not heard from anyone since he came. No idea where and when the part will arrive. WE ARE IN DESPERATE NEED OF ANOTHER FREEZER FOR OUR PANTRY
Customer service response - Thank you for your feedback, Deborah. We apologize for the delay in communication; please contact us directly so we can assist you with the part replacement.
Sears Home Services on February 10, 2025
Ty N
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on November 05, 2024
