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1614 Highway 36N Reviews
Read reviews from customers who used our services at 1614 Highway 36N
Total reviews
76
Average Rating
4.6/5
Eric D,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1705396890718
Appliance was repaired in quick time and technician was polite and curtious...very knowledgeable
Alfred K,
Mona G,
Lucia V,
Repair tech was most efficient.
Warren M,
Very professional
Drew P,
Customer service response - Thank you so much for your kind words and for taking the time to leave a review. We strive to provide professional service to all of our customers.
Sears Home Services on 1707190588236
The first customer service rep I spoke with knew nothing and was probably high on something. The next day I actually spoke with someone who knew how to do their job. The repair guy was great and fixed the problem in a couple of minutes.
TX D,
Customer service response - Thank you for your feedback. We apologize for the initial inconvenience but are glad to hear that our technician was able to resolve the issue quickly.
Sears Home Services on 1729133974336
Rebeca T,
The 1st technician who came out was more keen on selling me a Sears warranty than diagnosing the problem with my dishwasher and, unfortunately, the wrong part was sent. The 2nd guy, Herman C, saw the part was incorrect and was very thorough in diagnosing the problem and ordered the correct part which he fitted a few days later.
Doreen R,
Customer service response - We apologize for the initial inconvenience with the wrong part and focus on the warranty, Doreen. Thank you for your feedback, and we're glad Herman C was thorough in diagnosing and resolving the issue.
Sears Home Services on 1775245384185
Most disinterested technician of my life.
David G,
Customer service response - We apologize for the lack of engagement from our technician, David. We appreciate your feedback and will address this to improve our service.
Sears Home Services on 1744078381470
