1614 Highway 36N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eric D
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 16, 2024
Alfred K
Appliance was repaired in quick time and technician was polite and curtious...very knowledgeable
Mona G
Lucia V
Warren M
Repair tech was most efficient.
Drew P
Very professional
Customer service response - Thank you so much for your kind words and for taking the time to leave a review. We strive to provide professional service to all of our customers.
Sears Home Services on February 05, 2024
2 R
The first customer service rep I spoke with knew nothing and was probably high on something. The next day I actually spoke with someone who knew how to do their job. The repair guy was great and fixed the problem in a couple of minutes.
Customer service response - Thank you for your feedback. We apologize for the initial inconvenience but are glad to hear that our technician was able to resolve the issue quickly.
Sears Home Services on October 16, 2024
Rebeca T
David G
Most disinterested technician of my life.
Customer service response - We apologize for the lack of engagement from our technician, David. We appreciate your feedback and will address this to improve our service.
Sears Home Services on April 07, 2025
MOHAMMED A
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on June 09, 2025
