1614 Highway 36N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alfred K
Appliance was repaired in quick time and technician was polite and curtious...very knowledgeable
Mona G
Lucia V
Warren M
Repair tech was most efficient.
Drew P
Very professional
Customer service response - Thank you so much for your kind words and for taking the time to leave a review. We strive to provide professional service to all of our customers.
Sears Home Services on February 05, 2024
2 R
The first customer service rep I spoke with knew nothing and was probably high on something. The next day I actually spoke with someone who knew how to do their job. The repair guy was great and fixed the problem in a couple of minutes.
Customer service response - Thank you for your feedback. We apologize for the initial inconvenience but are glad to hear that our technician was able to resolve the issue quickly.
Sears Home Services on October 16, 2024
Rebeca T
David G
Most disinterested technician of my life.
Customer service response - We apologize for the lack of engagement from our technician, David. We appreciate your feedback and will address this to improve our service.
Sears Home Services on April 07, 2025
Wayne W
Such a useless company they will waste your time
Customer service response - Thank you for taking the time to bring this to our attention, wayne. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on March 31, 2024
Maria G
Too overpriced
Customer service response - Thank you, Maria, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on January 31, 2024
