3308 Highway 35 N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (60 reviews)

Sophia S

October 24, 2024

I am still waiting. Were scheduled for yesterday 8 to 5. No one showed up or called to reschedule. So not exactly happy. I call ..only get a robot that hangs up

Source: Google

Customer service response - We apologize for the trouble you've faced, Sophia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on September 18, 2024

Dwain M

August 14, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 14, 2024

Herbert T

August 12, 2024

Excellent service by a very professional technician.

Source: Google

Customer service response - Thank you for recognizing our technician's professionalism and excellent service. We appreciate your feedback!

Sears Home Services on August 12, 2024

nalene B

September 16, 2024
Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 05, 2024

Elizabeth H

August 05, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating, Elizabeth! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 05, 2024

William S

August 01, 2024
Source: Google

Customer service response - Hi William, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 01, 2024

Don S

July 15, 2024

The unit was not quiet 2 yr old the product is made cheap not like the good old day

Source: Google

Customer service response - Thank you for sharing your experience. We're sorry to hear that the appliance's quality did not meet your expectations.

Sears Home Services on July 15, 2024

shanna C

June 26, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, shanna! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 26, 2024

Lori E

June 23, 2024

Carlos was an excellent technician, and went above and beyond his repair to help.me better understand mu appliance!

Source: Google

Customer service response - Thank you for acknowledging Carlos's dedication and helpfulness. We're thrilled to hear he exceeded your expectations.

Sears Home Services on June 23, 2024

Mary

June 20, 2024

Texted before showing up. Fixed problem with dryer.

Source: Google

Customer service response - Thank you for your feedback; we're glad we could efficiently fix your dryer. We appreciate you choosing our service!

Sears Home Services on June 20, 2024

Average Rating: 4.2/5 (60 reviews)