3100 Highway 365 Reviews
Showing most recent reviews from verified customers of Sears Home Services
jmark
Technician/service dept communicated throughout process before and day of scheduled appointmnent. . Tech showed up on time with required tools and skillset to complete the job. Repair completed in a reasonable amount of time.
Customer service response - Thank you for your feedback! We're pleased to hear that our team communicated effectively and that the repair was completed efficiently.
Sears Home Services on October 29, 2024
JEANAVA P
William is a nice person who gets the job done. He’s a plus for the SEAR’S team of technicians. No time taken to get the job done. Thanks.
Customer service response - Thank you for your kind words, Jeanava! We're thrilled to hear that William efficiently completed the job and is a valuable member of our team.
Sears Home Services on October 06, 2024
Myra H
Patrick is the Best. Very efficient and thorough we feel safe when he gets through with our maintenance on our 4 sears products recommend him highly
Customer service response - Thank you for your wonderful feedback, Myra! We're thrilled to hear that Patrick's efficient and thorough service makes you feel safe with your Sears products.
Sears Home Services on October 01, 2024
Gussie R
After a little delay on parts. My technician completed the work and fixed my problems with washer. Even gave some tips on everyday maintenance and washing tips.
Customer service response - Thank you for your patience, Gussie! We're glad to hear that your technician completed the work and provided helpful maintenance tips.
Sears Home Services on September 28, 2024
Stacey D
Very polite and prompt with my dryer repair. Thanks Patrick. I will definitely use y’all again if I needed!!!
Customer service response - Thank you for your kind words, Stacey! We're delighted to hear that Patrick provided polite and prompt service for your dryer repair. We look forward to assisting you again in the future!
Sears Home Services on September 24, 2024
Joe A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 23, 2024
Chad M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 15, 2024
Shawn P
He is very nice and professional. I believe he repaired the washer.
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician was nice and professional, and that your washer is repaired.
Sears Home Services on September 04, 2024
Kathie C
Ask questions was answered to my understanding, pleasant personality, professional
Customer service response - Thank you for your positive feedback, Kathie! We're delighted to hear that our team was professional and answered your questions clearly.
Sears Home Services on August 15, 2024
Beverly L
He was very knowledgeable about the microwave problem and fixed it right away
Customer service response - Thank you for acknowledging our technician's expertise and the quick repair. We're glad your microwave is working properly again!
Sears Home Services on August 07, 2024