3100 Highway 365 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shirley M
Great technician! Friendly and proficient
Customer service response - Thank you for your positive feedback, Shirley! We're pleased to hear that our technician was friendly and proficient.
Sears Home Services on November 21, 2024
On P
Mr Patrick, very knowledgeable and quick. Right to the point. Although Sears needs to find techs like him where they just come and don’t really know what’s going on with the washer and order anything and leave just for a pay check. Thank Patrick for your kindness!
Customer service response - Thank you for your feedback! We're glad to hear that Patrick provided knowledgeable and efficient service.
Sears Home Services on November 19, 2024
Cynthia T
The technician did a good job diagnosing the problem. Was very friendly and efficient.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
Ann L
Patrick arrived quickly and fixed our dryer in no time! Very pleasant and efficient!
Customer service response - Thank you for your feedback, Ann! We're delighted to hear that Patrick provided quick and efficient service for your dryer repair.
Sears Home Services on November 13, 2024
Mike H
Excellent work by a knowledgeable and experienced professional.
Customer service response - Thank you for your positive feedback, Mike! We're pleased to hear that our professional provided excellent and knowledgeable service.
Sears Home Services on November 13, 2024
NANCIE C
Marcas was absolutely wonderful. He diagnosed my washer on the first visit. Told me what it would cost. Ordered the part which came in within a couple of days. I scheduled my next repair visit to replace the part. Once again Marcas was my repair technician as well. He replaced the part and made sure my washing machine was working properly and the issue I was having did not return. Very pleased with A&E and Marcas their technician.
Customer service response - Thank you for your wonderful feedback, Nancie! We're thrilled to hear that Marcas provided excellent service and ensured your washing machine is working properly.
Sears Home Services on November 12, 2024
Luke S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 06, 2024
jmark
Technician/service dept communicated throughout process before and day of scheduled appointmnent. . Tech showed up on time with required tools and skillset to complete the job. Repair completed in a reasonable amount of time.
Customer service response - Thank you for your feedback! We're pleased to hear that our team communicated effectively and that the repair was completed efficiently.
Sears Home Services on October 29, 2024
JEANAVA P
William is a nice person who gets the job done. He’s a plus for the SEAR’S team of technicians. No time taken to get the job done. Thanks.
Customer service response - Thank you for your kind words, Jeanava! We're thrilled to hear that William efficiently completed the job and is a valuable member of our team.
Sears Home Services on October 06, 2024
Myra H
Patrick is the Best. Very efficient and thorough we feel safe when he gets through with our maintenance on our 4 sears products recommend him highly
Customer service response - Thank you for your wonderful feedback, Myra! We're thrilled to hear that Patrick's efficient and thorough service makes you feel safe with your Sears products.
Sears Home Services on October 01, 2024