999 Pasadena Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
merrilin S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
Lorissa G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 21, 2025
Michelle P
Very knowledgeable and helpful
Customer service response - Thank you for your positive review, Michelle! We're glad to hear that our technician was knowledgeable and helpful.
Sears Home Services on January 13, 2025
Lenora M
The washing machine I own is very old but works. Because the serial number was missing he didn’t take the time to find out the serial number is on my policy & said a third party vendor needs to come out. I called sears back & a second tech came, found the serial number, found the problem & ordered the parts. Third tech came & fixed machine & it’s running like brand new. Sorry I wished I wrote their names down so I could give them their props. Even the first lazy tech.
Customer service response - Thank you for your review, Lenora! We're glad to hear that the issue was eventually resolved and your washing machine is running like new. We appreciate your feedback and will work on improving our service.
Sears Home Services on January 05, 2025
Yusleidy H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 05, 2025
Sandra G
The Technician Joey was very friendly and fixed my fridge the 1st visit. Joey was Awesome!!! . If I had any complaints it is with the cost Sears charged for labor. Otherwise my fridge is working again once the relay switch was replaced
Customer service response - Thank you for your review, Sandra! We're glad to hear Joey was friendly and fixed your fridge on the first visit. We appreciate your feedback on the labor cost.
Sears Home Services on December 29, 2024
Sylvia G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 29, 2024
Virginia P
Very good service
Customer service response - Thank you for your positive review, Virginia! We're glad to hear you were satisfied with our service.
Sears Home Services on December 25, 2024
martha T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
Jeanny F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 16, 2024