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999 Pasadena Blvd Reviews
Read reviews from customers who used our services at 999 Pasadena Blvd
Total reviews
257
Average Rating
4.5/5
M. C,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1695930242357
Maggie G,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1695333696773
Katherine M,
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1671019200000
Annual Warranty pricing a little high but comforting to know we are covered.
M C,
My tech ( Albert)was on time,profession,knowledgeable, answering all my questions, offering options as this was to get a " second opinions"
Marian,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Friendly and fast
Pat E,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1697284800000
Fall short on customer service
Dan F,
Customer service response - Just Rating - 3 Stars Thank you, Dan, for taking the time to leave us your rating. We hate to see that you did not have a better experience and would like to hear more about it. If you would like, please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1671019200000
Raymond R,
Customer service response - Thank you, Raymond, for taking the time to leave us your rating. We hate to see that you did not have a better experience and would like to hear more about it. If you would like, please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1671019200000
NATA C,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1689336000000
Had appointment on Monday, 8am-5pm, no show or phone call. Next day I had to call Sears to see what happened. Sears stated we’re busy and they rescheduled for Wednesday from 8am-5pm. Poor service. The technician, Jason, on the other hand was excellent, courteous, & professional.
Lucy C,
Customer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697284800000
