5932 Fairmont Parkway Reviews
Read reviews from customers who used our services at 5932 Fairmont Parkway
Total reviews
83
Average Rating
4.4/5
ralph R,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1723000252845
Never scheduled an apptment with you--just got an email that a technician was coming out that morning, June 3..Since our dishwasher was acting up again, had him come anyway and service it. Then today, June 4, received a phone call saying we had a service appointment for June 2?????? Ya'll need to get your communications system straight.
Judy D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717638293335
Technician was unhelpful, rude, didnt want to look at problems. Seemed put out for even being here.
Andy T,
Customer service response - A big thank you, Andy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1705474457776