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2024 Crockett Rd Reviews
Read reviews from customers who used our services at 2024 Crockett Rd
Total reviews
119
Average Rating
4.4/5
Got us up and going!
Shannon W,
Customer service response - Thank you for your review, Shannon! We're glad to hear we got you up and going.
Sears Home Services on 1744154576234
Excellent service.
Gayle W,
Customer service response - Thank you for your 5-star review, Gayle! We're happy to hear you received excellent service.
Sears Home Services on 1742868456127
Mendy G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1742956414511
At first, I called my home warranty company and they sent out a Sears technician he ordered parts. Parts came in next few days. Technician came a week later said that the first technician ordered all the wrong parts. This new tech ordered the correct part part came in the next day. The technician was supposed to come out a week from Friday on the way to my house. They said they had an unfortunate emergency and had to cancel my appointment so the next appointment I could get was on Monday the following Monday on the way here to my house again they had an unfortunate emergency. This went on for another four weeks so I called my home warranty company and they said they’ve been having problem with the service tech in that area I said why can’t we get a service tech from another location? She said she’ll track it and get back with me so that was another week And finally March 21. The tech came out installed the last part that was ordered and the dryer is working fine, but in the meantime, my wife had to go back-and-forth for six weeks to town to dry clothes. I was not reimbursed fuel,& maintenance on our car, and for all the quarters that my wife had to sit and put in the machines up in town and to sit in laundromat and then She said she was getting tired of that as well one or two things I can do is I can tell them to get me a new dryer which they refused. I said we’re gonna see if we could fix this one first which is 10 years old so they finally got it fixed May 21 25 so why did it keep having an emergency due to the fact that the service tech in this area where I live They shut the shops all down so the tech had to come out of Fort Worth Texas which is 160 miles away
Richard Z,
Customer service response - Thank you for sharing your experience, Richard. We're glad to hear your dryer is now working fine, but we apologize for the inconvenience and delays you faced.
Sears Home Services on 1742733383993
Dean was thorough, courteous and enjoyable to work with resolving the issue without much of a problem.
MikeyG T,
Customer service response - Thank you for your review, Mike! We're glad to hear that Dean was thorough and courteous in resolving your issue.
Sears Home Services on 1736823905718
Service was prompt, and straight forward. Charles came in assessed the issue and handled it. Was super pleased with his proffessionalism.
Daryll,
Customer service response - Thank you for your review, James! We're glad to hear that Charles provided prompt and professional service.
Sears Home Services on 1733908099440
Elyse S,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1732603763566
Sheila B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1731386686122
Margaret V,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730034409761
Dean was very professional and knowledgeable on our issue. He handled the troubleshooting in an efficient manner.
David A,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729744112496
